How is an online store scoped in Iraq?
Standard stores start after discovery with cash-on-delivery, basic payment integration, and Arabic-first checkout. Complex stores with custom features, multi-warehouse inventory, or marketplace logic run after discovery. We fixed scope after evaluation.
Can you integrate ZainCash and FastPay?
Yes — ZainCash, FastPay, NassWallet, AsiaHawala, and major card gateways (Stripe, PayTabs, Q-Card). Plus cash-on-delivery as a first-class option with COD reconciliation built in. Multi-currency scope ships by default.
Do you build on Shopify, WooCommerce, or custom?
Depends on your scale. Shopify works for stores under 1,000 SKUs that want minimal headaches. WooCommerce gives more flexibility and lower long-term fees. Custom Next.js/Medusa wins for stores with complex inventory or multi-vendor models. We'll recommend based on your actual needs, not on what we want to upsell.
How does cash-on-delivery work in your stores?
Customer orders, you (or your courier) deliver, the customer pays cash at the door, the courier reconciles back to your dashboard. We integrate with regional Iraqi couriers and handle the back-office: order tracking, return workflows, and partial-payment splits if you offer that.
Do you handle delivery and logistics integrations?
Yes. We've integrated with the major Iraqi courier APIs and can build governorate-level shipping rules, weight-based plan, and real-time tracking. If your courier has no API, we build a simple admin so your team can mark orders shipped/delivered manually.
How do I market the store after launch?
Most clients pair the store build with our SEO and Google Business Profile services. We can also run paid Meta and Google ads — but honestly, for most Iraqi SMEs, organic SEO + a strong GBP delivers better scope-per-acquisition than paid social.
How does COD reconciliation actually work across Iraqi governorates?
Each order gets a unique tracking ID. When the courier collects cash, they update status via API (or your team marks it manually for couriers with no API). The dashboard rolls up daily settlements by courier and by governorate, so you reconcile against bank deposits without spreadsheet pain. Partial-pay splits, refused orders, and return-to-warehouse states all map cleanly.
What about VAT, customs, and governorate-level tax rules?
Iraq doesn't apply a uniform VAT yet, but several governorates levy local consumption taxes on imports and specific goods. Our stores support per-governorate tax rules so a buyer in Basra sees the correct line item versus a buyer in Erbil. For cross-border imports (Turkey, Iran, UAE), we wire customs declarations into the checkout where the merchant ships internationally.