Privacy Policy

• Responding to inquiries — To reply to your messages, provide proposals, and discuss potential projects
• Service delivery — To deliver the web design, development, SEO, or other services you have engaged us for
• Communication — To send project updates, follow-ups, and relevant service information
• Website improvement — To understand how visitors use our site and improve its content, performance, and user experience
• Legal compliance — To comply with applicable laws and regulations in Jordan, Saudi Arabia, and other jurisdictions where we operate

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We process personal information only where we have a lawful reason to do so, such as your consent, responding to your request, preparing or performing a service agreement, complying with legal obligations, protecting our website and business, or pursuing legitimate business interests where permitted by applicable law.

Where processing is based on consent, you may withdraw that consent at any time by contacting us or, for optional cookies, by declining the cookie banner or clearing your saved browser consent choice. Withdrawal does not affect processing that already took place before withdrawal, or processing that remains legally required or otherwise permitted.

We do not intentionally request sensitive personal data through this website. Please do not submit health, biometric, government ID, financial account, children’s, or other sensitive information unless we specifically request it for a defined service and appropriate safeguards are agreed.

If you accept optional analytics cookies, we use Google Analytics 4 (GA4) to understand how visitors interact with our website. Google Analytics uses cookies and similar technologies to collect information such as:

• How often you visit our site and which pages you view
• How you arrived at our site (search engine, direct visit, referral)
• Your general geographic location, device type, and browser

This data is aggregated and anonymized. Google Analytics data is processed by Google in accordance with their Privacy Policy. You can opt out by installing the Google Analytics Opt-out Browser Add-on.

Our website uses cookies — small text files stored on your device — to operate the site, remember consent choices, and, if you accept, measure analytics and advertising performance.

Optional analytics, advertising, and remarketing storage are denied by default and are granted only if you choose “Accept” on our consent banner; you can decline without affecting core site functionality. You can also control and delete cookies through your browser settings.

We use a limited number of third-party services to operate our website and business:

• Google Analytics — Website traffic analysis and visitor behavior insights after consent is granted
• Google Ads & Meta Pixel — Remarketing and ad-conversion measurement, loaded only after you accept consent
• Hosting provider — Infrastructure that may log technical access data for security and performance
• Email services — Your email is processed through our email service provider when you contact us

We do not share your personal information with third parties for their own marketing purposes.

We take the security of your personal information seriously and implement appropriate measures including:

• SSL/TLS encryption for all data transmitted between your browser and our website
• Secure hosting infrastructure with regular security updates
• Access controls limiting who within our organization can view personal data
• Regular review of our data collection and storage practices

While we strive to protect your personal information, no method of transmission over the internet is completely secure. We are committed to maintaining industry-standard protections.

We keep personal information only for as long as reasonably necessary for the purpose it was collected, including responding to inquiries, delivering services, maintaining business records, resolving disputes, enforcing agreements, and meeting legal, accounting, tax, or security obligations.

Inquiry records are normally kept only while there is an active business reason to keep them. Project and billing records may be retained longer where needed for contract, tax, audit, or legal purposes. Analytics and advertising data are retained according to the settings and retention periods of the relevant providers and our business reporting needs.

When personal information is no longer needed, we delete, anonymize, or restrict it where practical and legally appropriate.

Depending on your location and applicable laws, you may have the following rights:

To exercise any of these rights, please contact us using the details provided below. We may need to verify your identity before fulfilling a request, and some rights may be limited where an exception applies under law, contract, security, tax, accounting, or dispute-resolution requirements.

Our website and services are intended for businesses and individuals aged 16 and older. We do not knowingly collect personal information from children under 16. If you believe a child under 16 has provided us with personal information, please contact us immediately and we will take steps to delete that information.

Ijjad is based in Amman, Jordan and serves clients across Jordan, Saudi Arabia, the UAE, and the wider GCC region. By using our website or engaging our services, you acknowledge that your information may be processed in Jordan or other countries where we, our hosting providers, analytics providers, email providers, payment providers, or other service providers operate.

Where cross-border processing or transfer is required, we use reasonable contractual, technical, and organizational safeguards and limit transfers to what is needed for the relevant purpose, subject to applicable legal requirements.

This Privacy Policy is intended to provide transparent notice about our data practices. It does not create a contract that waives rights or obligations that cannot be waived under applicable law.

Nothing in this Privacy Policy limits any mandatory privacy, consumer, or data-protection rights that apply to you. Where a provision is inconsistent with mandatory law, it will be interpreted only to the maximum extent permitted.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. When we make changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.