Terms & Conditions

By accessing the website, submitting a form, communicating with us about a project, accepting a proposal, paying an invoice, or otherwise using our services, you confirm that you have read and agree to these Terms, our Privacy Policy, and our Cookie Policy.

If you act on behalf of a company or organization, you represent that you have authority to bind that company or organization to these Terms. If you do not have that authority, you are responsible for your own use of the website and communications with us.

Where a signed proposal, statement of work, master services agreement, data processing agreement, non-disclosure agreement, or other written project agreement conflicts with these Terms, that written agreement controls for the relevant project.

You may use this website for lawful purposes only. You agree not to:

• Use the site in any way that breaches applicable local, national, or international law.
• Attempt to gain unauthorized access to the site, its server, or any connected system.
• Introduce malware, scrape content at scale, or otherwise disrupt the site’s operation.
• Reproduce, republish, or resell any part of the site without our written permission.

Content on this website is provided for general business and informational purposes only. It is not legal, financial, tax, accounting, regulatory, medical, or investment advice, and it should not be relied on as a substitute for advice from a qualified professional.

References to laws, regulations, platforms, SEO, analytics, payments, data protection, accessibility, or industry practices are general summaries. You are responsible for obtaining legal, accounting, tax, compliance, or other professional advice for your own business, market, and project requirements.

Information about our services on this website is provided for general guidance and does not constitute a binding offer. The specific scope, deliverables, timeline, and fees for any engagement are defined in a separate written proposal or agreement (the “Project Agreement”) signed by both parties.

• Quotes are valid for the period stated within them and may be revised if project requirements change.
• Where these Terms conflict with a signed Project Agreement, the Project Agreement prevails.
• Payment terms, milestones, and any retainers are set out in the relevant Project Agreement.

We work professionally and use commercially reasonable skill and care, but we do not guarantee specific business outcomes, search rankings, traffic, leads, sales, revenue, conversion rates, app store approvals, ad account approvals, platform approvals, regulatory approvals, or Search Console results.

SEO, advertising, analytics, platform integrations, hosting, domain services, payment services, app stores, AI services, social networks, and search engines are affected by third-party systems and decisions outside our control. Any forecasts, estimates, timelines, rankings, metrics, or performance discussions are planning assumptions, not guarantees.

To deliver our services effectively, we rely on you to:

• Provide accurate, complete information and any content, assets, or access required in a timely manner.
• Confirm that you hold the rights to any text, images, or materials you supply to us.
• Review and provide feedback on deliverables within the timelines agreed in the Project Agreement.

Delays in providing materials, feedback, or approvals may affect agreed timelines and are not the responsibility of Ijjad.

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Ijjad, its team, contractors, and representatives from claims, losses, liabilities, damages, costs, and expenses arising from:

• Content, data, images, trademarks, code, credentials, instructions, or materials you provide.
• Your breach of these Terms, a project agreement, or applicable law.
• Your products, services, claims, marketing, privacy practices, customer data, or business operations.
• Third-party claims that your supplied materials or instructions infringe rights or violate law.

All content on this website — including text, graphics, logos, layout, and code — is owned by or licensed to Ijjad and is protected by applicable intellectual property laws. You may not reuse it without our written consent.

For client projects, ownership of final deliverables transfers to you upon full payment, as set out in the relevant Project Agreement. We retain ownership of our pre-existing tools, frameworks, and know-how, and may showcase delivered work in our portfolio in anonymized form unless a confidentiality agreement states otherwise.

This website and its content are provided on an “as is” basis. While we work hard to keep information accurate and current, we make no warranties that the website will be uninterrupted, error-free, or that the information is complete for your specific situation.

To the fullest extent permitted by law, Ijjad will not be liable for indirect, incidental, special, punitive, exemplary, or consequential loss, including lost profits, lost revenue, lost business opportunity, loss of goodwill, loss of data, loss caused by downtime, or loss caused by third-party platforms, whether arising from website use, communications, or services.

For paid engagements, our total aggregate liability is limited to the fees actually paid to us for the specific service giving rise to the claim during the three months before the event giving rise to liability, unless a signed Project Agreement states a different limit. For free website use or unpaid communications, liability is limited to the maximum extent permitted by law.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including liability for fraud, intentional misconduct, or other non-waivable liability under applicable law.

Our website may contain links to third-party websites and services. These links are provided for convenience only. We do not control and are not responsible for the content, policies, or practices of any third-party site. Accessing them is at your own risk.

Projects may depend on third-party services such as Google, Meta, YouTube, search engines, analytics providers, hosting providers, domain registrars, payment processors, app stores, AI providers, maps, email services, CMS tools, plugins, APIs, and open-source packages.

We are not responsible for outages, pricing changes, policy changes, account suspensions, approval delays, API changes, ranking changes, tracking changes, deprecations, data handling, or decisions made by third-party platforms. Your use of third-party services is subject to their own terms, policies, fees, and compliance requirements.

These Terms are governed by the laws of the Hashemite Kingdom of Jordan, without regard to conflict-of-law principles. Any dispute relating to the website or these Terms will be subject to the jurisdiction of the competent courts of Jordan, unless a signed Project Agreement specifies otherwise.

Before either party starts formal proceedings, the parties agree to first try in good faith to resolve the dispute through written notice and reasonable discussion, unless urgent injunctive relief, debt collection, or another immediate legal remedy is required.

We are not responsible for delay or failure caused by events outside our reasonable control, including outages, cyber incidents, war, civil disturbance, labor disruption, natural disaster, government action, third-party platform failure, payment-provider failure, hosting failure, internet disruption, or client delay.

If any part of these Terms is found invalid or unenforceable, that part will be limited or removed only to the minimum extent necessary, and the remaining Terms will continue in effect. Our failure to enforce any provision is not a waiver of our right to enforce it later.

We may update these Terms from time to time to reflect changes in our services or applicable laws. When we do, we will update the “Last updated” date at the top of this page. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.